LEGAL & PRIVACY
Privacy Policy
Last updated: 19 September 2026
Who we are
Ivystone Asset Management Ltd is the data controller for personal information handled through this website and in connection with enquiries about our property and asset management services. We are registered in England and Wales under company number 15987936. Our registered office is 4th Floor, 8 Minories, London EC3N 1BJ.
Information we collect
We may collect your name, contact details, correspondence and information about a property, building or management instruction when you contact us by telephone or email. Our website and hosting providers may also process limited technical information, such as your IP address, browser type, device information and security logs.
How we use your information
We use personal information to respond to enquiries, assess potential instructions, deliver contracted services, keep appropriate business records, protect our website and systems, and meet our legal and regulatory responsibilities.
Our lawful bases
Depending on the circumstances, we process information because it is necessary to take steps before entering into a contract, to perform a contract, to comply with a legal obligation, or for our legitimate interests in operating and protecting our business and responding to genuine enquiries.
Sharing information
We may share information with professional advisers, contractors, technology and hosting providers, insurers, regulators or public authorities where this is necessary and lawful. We do not sell personal information.
Retention and security
We retain information only for as long as it is reasonably required for the purpose for which it was collected, including legal, regulatory, insurance and record-keeping requirements. We use appropriate organisational and technical measures to protect personal information.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your information, object to processing, or request that information be transferred. To exercise a right, contact info@ivystoneam.co.uk.
Complaints
Please contact us first if you have a concern. You also have the right to complain to the Information Commissioner’s Office.
Contact us
Ivystone Asset Management Ltd, 4th Floor, 8 Minories, London EC3N 1BJ
Email: info@ivystoneam.co.uk
Telephone: 020 3026 3710